This privacy policy describes the principles of personal data processing for users of the auvomethod.com website. This privacy policy explains:
- how our company processes personal data of customers
- what kind of personal data our company may collect about customers
- for what purposes our company may use customers' personal data
- the rights of the customer regarding the personal data we collect
The data controller has an obligation under the General Data Protection Regulation (GDPR) to inform the data subjects in a clear manner. This statement fulfills the obligation to inform.
Data Controller and Data Subjects
The controller is Auvo Academy Ltd, Business ID 3132810-5.
Contact information for registry matters: Anna Jalava, Auvo Academy Ltd, Snellmaninkatu 2 b, 70100 Kuopio, phone 045 124 2373, [email protected]
The data subjects are users of the auvomethod.com website.
Purpose of Use of Personal Data
Personal data is processed based on customer relationship or consent.
The user registry contains customer personal data to enable us to provide services and deliver the service properly and lawfully.
Personal data is processed in the following services: WordPress site at auvomethod.com, email and other communication channels, web visitor tracking services.
Personal data is processed only for these predefined purposes: managing customer relationships and implementing services, informing about our services and marketing, service development.
Stored Personal Data, Their Sources, and Processing
The customer registry includes the following information: Contact details (name, address, email, phone number) and customer information (details of courses attended, customer contacts and related correspondence, other information provided by the customer if desired).
Personal data is obtained when the user registers on the website, operates on the e-learning platform, contacts via email or otherwise, through cookies, and via payment transactions. The information we collect is always provided to us by the customer. We do not collect information from external sources.
Personal data is processed primarily as long as the customer relationship exists. For customers who have participated in courses, contact information and information about the courses attended and their dates are retained indefinitely.
Personal data may be processed by Auvo Academy Ltd, its owners, employees, and Academy-registered country managers and instructors. Information is processed only by individuals for whom it is necessary for the performance of their work. The company may also partially outsource the processing of personal data to a third party, such as an accounting firm or technical support.
Information is not principally disclosed for marketing purposes outside of Auvo Academy Ltd.
We do not use information for automated decision-making or profiling.
Rights of the Data Subject
The data subject has the following rights, requests regarding the use of which should be made to [email protected].
- Right of access: The data subject can check the personal data we have stored.
- Right to rectification: The data subject can request the correction of incorrect or incomplete information about him/her.
- Right to object: The data subject can object to the processing of personal data if he/she feels that the personal data has been processed unlawfully.
- Direct marketing prohibition: The data subject has the right to prohibit the use of their data for direct marketing.
- Right to erasure: The data subject has the right to request data deletion if the processing of the data is not necessary. We will process the deletion request, after which we will either delete the data or inform of a justified reason why the data cannot be deleted. The request will be processed within the prescribed one-month period. It should be noted that the controller may have a statutory or other right not to delete the requested information. The controller is obligated to retain accounting records for the period defined in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, accounting-related materials cannot be deleted before the expiry of this period.
- Withdrawal of consent: If the processing of personal data concerning the data subject is based solely on consent, and not, for example, on a customer relationship or membership, the data subject may withdraw consent. The data subject can complain about the decision to the
- Data Protection Ombudsman: The data subject has the right to demand that we limit the processing of disputed information for the time it takes to resolve the issue.
- Right to lodge a complaint: The data subject has the right to file a complaint with the Data Protection Ombudsman if he/she feels that we are violating applicable data protection legislation in processing personal data.
Information about Cookies Used on the Site:
A cookie is a small text file that is temporarily stored in the user's browser. Cookies are used on almost all websites, and websites may not function properly without them. This site also uses cookies to improve the user experience while browsing the site. Essential cookies are related to the basic functionalities of the site, and the site may not work correctly without them. We also use third-party cookies on the site (e.g., Google Analytics) that help us analyze and understand how you use this website. These cookies are stored in your browser only with your consent. You also have the option to opt-out of these cookies.
The law requires asking for permission to set non-essential cookies. By clicking "Accept," you enable all cookies. By accepting "Only essential," only the cookies critical to the site's operation are set.
Last update on Feb 26th, 2024.